On July 1st, the SCRIC released a major update to the ServiceNow customer portal. This update includes new features to make it easier to get support and find helpful information about the services that the SCRIC provides to our customers.
The portal knowledge base currently has over 400 customer-facing knowledge resources covering a wide range of topics related to services, with more being added daily.
Click below for a how-to article that covers the new features of the portal:
How to Navigate the New ServiceNow Home Screen Overview
Click below for a short (2-minute) video that gives a quick tour of the new features: New ServiceNow Customer Portal Video