SCRIC

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Network Support
Network Support Base Service
Overview

This service provides resources to support technology infrastructure within school districts and allows districts to select from a variety of support options that best suit their individual needs. The Base Network Support Service includes coordination of purchasing, asset and licensing management, participation in volume licensing agreements, access to statewide technology-related bids and development, management, and support for district-specific RIC budget. The service also provides coordination of regional training opportunities for district technical staff. Optional services under the Network Support Service include:

•    Managed IT Service (MITS)
•    Server Infrastructure Support Service
•    Network Infrastructure Support Service
•    Voice over IP (VoIP) Support Service
•    Remote Site Storage/Back-Up Service (RSB)
•    On-site Staffing Service
•    Support, Planning and Consultation Service

Service Description
To receive a full Service Description, please reach out to the Service Contact above
Contact
Steve Andrus
Phone: 607-766-3754
Email: sandrus@btboces.org
 
Get Support
Please call our service desk at: 607-766-3800 or
submit a service request online.
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435 Glenwood Rd. - Binghamton, NY 13905
SCRIC: (607) 766-3750 - Service Desk: (607) 766-3800

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