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Network Infrastructure Support
Overview
Provides preventive and on-going support of school district data network equipment including: service desk, troubleshooting, network monitoring, configuration, back-up, maintenance of network infrastructure hardware and software, lifecycle planning, network assessments and documentation. Requires a broadband connection to the BOCES regional network.

Participation in the Base Network Support Service is a pre-requisite for this service. The Managed IT Service (MITS) includes this service.
Service Description
To receive a full Service Description, please reach out to the Service Contact above
Contact
Steve Andrus
Phone: 607-766-3754
Email: sandrus@btboces.org
Get Support
Please call our service desk at: 607-766-3800 or
submit a service request online.
435 Glenwood Rd. - Binghamton, NY 13905
SCRIC: (607) 766-3750 - Service Desk: (607) 766-3800

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